Saturday, April 5, 2014

Your Marketing Plan and Social Marketing

The constant struggle to keep an edge over the competition is being fought by most businesses. Many of the things you do are able to be duplicated by your competition. They can display the same marketing as you, open locations close to yours, and copy products and services you offer. If you want to stay ahead of them in your line of business the only true way to do so is by social marketing.

A few different techniques are combined into one with social marketing and this allows it to be a consistent method. Most people hear social marketing and think that it directly correlates with marketing done through social media. This is a common mistake. The type of marketing they are thinking of is really named social media marketing; something different. Social marketing is not tied to being done solely online.

The main concept of social marketing revolves around the relationship you and your business has with customers. This relationship needs to be nurtured in every way possible. It could be done through face to face visits and meetings. Keeping in touch can also be done online with social media sites and e-mail. Take is on a case by case basis so you can determine which of these methods is best.

As long as you continue to nurture the customer relationship, the rest almost takes care of itself. It will lead into the latter half of this marketing method; the customers telling others about you and your company. If they are happy with your business, then they will tell others in their life about you. This will lead to many referral sales opportunities. Your job will then be to make sure each referral becomes a sale.

The best part about social marketing is that it has no cost. It is a type of marketing that has been done since the beginning of organized business. Up until recently it never had a name for everyone to refer to. Social marketing should be at the center of your business marketing plan since the only cost involved is some extra effort on your part.


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Monday, March 31, 2014

How To Become Better At Sales

People who are in sales for a living realize how important sales are (after all, they depend on sales for their livelihood!), but it is also great for people in every area of life to understand the importance of sales, as sales reach much further than just sales in business; regardless of what you do for a living - or what you do in life - here are a few things for you to keep in mind in order to become better at sales.

A lot of people make the mistake of trying to sell a product to someone, but if the person to whom they are trying to sell the product has no connection with them (or worse, if they do not like them!), the sale will probably not be made; in sales, one of the most important things is knowing how to sell yourself - recognizing that people are a lot more likely to buy something from you if they like you and trust you from the start.

Many salesmen make over-the-top promises that they cannot keep (and that they have no intention of trying to keep), but instead of making promises that you will be unable to keep, you should instead make it your goal to always go over and above what the person is expecting of you; when you do this, you will give the customer a much more satisfying experience, and will bring you more business in the long run, as people are likely to spread the word about you if they have a good experience (in the same way they are likely to spread the word about you if they have a bad experience!).

And keeping in mind the fact that people are likely to talk to others about their experience with you, realize that it is up to you to fix any problems or issues the person to whom you made the sale deals with in the aftermath. In sales, one of the best things you can do is realize that your responsibility does not end when the sale ends - but rather, your responsibility ends only when the customer is one hundred per cent satisfied!


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Saturday, March 29, 2014

Exploring The Question: Is Google Dying?

If you are getting started for the first time with search engine marketing, or if you have a small business that is fairly new, and you are just setting up your website, one thing you may hear from people is that you should focus on your online efforts on social media because "search" (or, because Google) is dying; this belief is still somewhat quiet, but because of the popularity of social media, this belief has been growing, and in order to understand the facts surrounding this belief, it will be helpful to look at some related statistics.

One of the first things you should understand, when it comes to the question of whether or not search is dying, is the number of people who use search on a daily basis; while there are about 65 percent of Internet users who use social media (which is a very high number, to be sure), an average of 92 percent of Internet users use search engines - every single day!
On top of the fact that so many people use search every single day (which, of course, is a number that is so high it is unlikely to increase any more), the number of actual searches conducted on a daily basis actually keeps on growing, as incredible as that seems; last year, the average number of searches conducted each day was an incredible three billion - and this number continues to grow each year!

And if all these things are not enough to strengthen your resolve in the fundamental importance of search engine optimization, and in the continuing strength of search, one more interesting fact is that Google's natural growth rate is 18 to 19 percent per year; this is the overall growth Google experiences even without changing anything, improving anything, or coming up with any new innovations - all of which, of course, are things that Google does each year!
The idea that you should sink some of your focus into social media certainly has plenty of merit, as social media is extremely popular online, but you should also realize that search is alive and well - and search engine optimization will be your best bet for online success!


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Friday, March 28, 2014

The Benefits Of Carrying Other People's Business Cards With You

Anyone in business understands the prudence of carrying business cards with them wherever they go. When you are out, you never know who you will meet; furthermore, when you meet someone, you never really know who they are, and you never really know who they might know. With a stack of business cards at the ready, you are always prepared to pass one along to someone who might prove to be a future client or customer. But even though the prudence of carrying around your own business cards is well-known and widely-accepted, far fewer businessmen and businesswomen ever consider the prudence of carrying around business cards that belong to other people. This can be a very beneficial practice, and here are just a few of the reasons why.

When you are dealing in business, conversations with strangers are golden. Every opportunity to talk to someone you do not know just might be the exact opportunity you have been looking for. But oftentimes, people will be turned off if they think you are starting a conversation with them strictly because you wish to sell them some sort of product or service. People are protective of their money, and they don't want you to squeeze some out of them just because they were friendly to you! But you have a pocket full of safe conversation starters at the ready when you have others' business cards. Say you overhear someone in a restaurant talking about how they need a plumber. With your favorite plumber's business card stashed away in your wallet, you are ready to jump into the conversation. "Pardon me, but I heard you mention your need for a plumber; here, take this card - this guy has worked on our house before, and he has been great!" You have now entered their conversation without trying to sell them anything at all. The conversation is sure to cycle back around to you, and to what you do for a living.

People are also inclined to remember someone who helped them out without receiving anything in return. You are sure to unload one of your own business cards once the conversation comes back around to you. And you will have yourself a new customer the next time something arises in this person's life that you might be able to help with.

This might seem like a small step in improving your business, but you never know what "small step" might turn into your next big thing.


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Thursday, March 27, 2014

Dealing With An Upset Customer In Person

If the job where you work rarely puts you in a position where you have to deal with customers - and where, if you do deal with customers, it is usually through email or over the phone - you will not have to worry about one of the things that is among the biggest concerns of people in the opposite position: dealing with an upset customer in person. It is not that you have necessarily done anything wrong that makes dealing with an upset customer in person such a frustration - but in fact, the fact that you have probably done nothing wrong actually compounds the frustration, as you will often be treated by the customer as though you have done something wrong; for this reason, knowing how deal with an upset customer in person can be extremely valuable, as it can lessen the strain these encounters put on you.

First off, the customer will want to know that you are on their side, as they will assume you are "against them" if you are not "for them"; even if you do not necessarily agree with their complaint, you should always be understanding and create an image of agreement, as this will cause them to feel like you are their ally rather than their enemy - which, of course, will prevent them from turning their attack to you.

Once the boundaries of the discussion have been established in such a way that they feel you are on their side, you can take the next step, which is offering solutions; the person with whom you are dealing may turn out to be inconsolable, but at least - in taking this approach - you can try to solve the problem on your own.

When it comes to an upset customer, however, there will be times when you will not be able to solve the problem on your own; when this happens, remember that there is always someone above you to whom you can pass this customer along - which is what you will sometimes have to do, as many customers in this position simply remain upset until they get the satisfaction of talking to someone's "superior"!


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Tuesday, March 25, 2014

How To Make Your Way Online As An Entrepreneur

If you are a small business owner or working in some sort of entrepreneurial capacity, there is a good chance you took this step in your career because you wanted to eventually be able to work fewer hours while making more money than you were making before; while this is certainly something any small business owner or entreprenur can attain, however, this tends to end up being the opposite of reality for most entrepreneurs and small business owners - and this is largely because they do not know the steps they need to take in order to dominate online.

The first step you need to take in order to dominate online as an entrepreneur is that you use search engine optimization to dominate search engines; some people simply use SEO as a means to gain a bit of extra exposure on search engine rankings pages, but when you take the time to learn all the ins and outs of SEOs, you can cause your site to gain a top ranking, and to gain tons of new traffic as a result!

On top of making sure you learn the ins and outs of SEO so that you can take full advantage of its power, you will want to use social media to get people to swarm to your site; social media is a great way to connect with people you would otherwise never be able to come in contact with - and these connections can often lead to a great boost in profits for you.

And finally, you should understand that your website will not be much good to you - unless you have this site optimized for sales; do not be shy to make it obvious that your site is in place in order for sales to be made, as this will enable you to make a lot more sales to the people who come your way!

Realize that small business and your entrepreneurial efforts are games that can certainly be won - and you can be the one to win in these games once you understand how to take the right approach, and when you implement this right approach in your efforts!


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Monday, March 24, 2014

How To Make Money With Search Engine Marketing: The First Steps

Search engine marketing is one of the best ways to make money online (which, of course, means that it is also one of the best ways to make money from home - or from vacation, or from just about anywhere else!), which is the process of creating websites through which you make money via ads and affiliate marketing, and which gives you the grand flexibility of "working for yourself" and being able to work on your own schedule. For every person who finds success with search engine marketing, however, there are scores of people who fail in their SEM attempts, and a large part of the reason for this widespread failure is that many people do not know the steps they should take!

When it comes to search engine marketing, the first thing you need to understand is that, in addition to "writing for search engines" (knowing all the search engine optimization things you need to do in order to rise to the top of search engine rankings pages), you also need to write for people; after all, people are the ones who will decide whether to stay on your website or not when they visit, and people are the ones who will ultimately decide how much money you make through search engine marketing!

The next thing for you to be aware of is the fact that just because something is popular does not make it a good niche to explore; instead of searching for things that are "popular" (which will often translate to mean "lots of competition from other sites"), look for items that are profitable - and once you find these items, create content that targets keywords that are high on searches and low on competition!

And finally, realize that traffic does not necessarily equate to money; in addition to drawing traffic to your site, you need to make sure the traffic you are bringing your way is full of "buyers" instead of "researchers" - and the way to do this is to make sure you gain a full understanding of the sorts of keywords "buyers" are likely to used, compared to the keywords "researchers" are likely to use, and to make sure you are using this knowledge to your advantage!


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